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Training and
Services
Training has been identified as a continuing and major
issue for the tourism and cultural industries. We are therefore very
pleased to provide our members and readers with this new section to keep
you apprised of the latest and most innovative training being
offered.
The Binational Tourism Alliance is collaborating with
various Academic, Business and Tourism specialists to deliver an array of
tourism training in 2007:
1) Binational Leadership - a new leadership
program developed with the Value Profit Group
2) Tourism Pro - modular training for cultural and
tourism operators and organizations delivered in partnership with Niagara
University as a result of Oishei Foundation funding
3) Binational Niagara Media Fam Tour - in partnership with CVBs and
DMOs on both sides of the Niagara River and supported by Empire State
Development and the Ontario Tourism Marketing Partnership Corporation
As
well, we will list training recommended by our members and provided by
other tourism agencies and partners for your ease of reference under our
"Partner Training Resources".
We will be contacting our members during
January to get their feedback on best training experiences and will incorporate
these comments and suggestions into this section.
Niagara University - Hospitality Training
& Research Center - "Impacting Arts & Culture"
Niagara University through the
Hospitality Training & Research Center is the lead organization in Impacting
Arts & Culture. The Binational Tourism Alliance is a key collaborative
partner in this initiative.
The Hospitality Training & Research
Center delivers practical hands-on information to staff and management that will
build a team focused on good customer service.
The seminars address areas
where customer service challenges exist, provide tools so both the internal and
external challenges faced will decrease in either severity and/or frequency.
The goals of this initiative are as follows: for more information and registration, click here
Carnegie
Arts Center - Arts Niagara: Professional Development Workshops for Arts
Organizations
Arts Niagara
presents a series of professional development workshops,
sponsored by the
TCA / Carnegie Art Center and partnering organizations, designed to
provide techniques and strategies for addressing current issues faced by arts
and cultural organizations. These workshops present topics which offer
tools and skills to meet the challenges of succeeding in today's ever-changing
arts and cultural environment. Each workshop has been designed to empower arts
administrators to strengthen and expand their resources as well as to provide
professional networking opportunities. for more information and registration, click here
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