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Partner Training Resources
As described earlier in this Training Section, thanks to the Oishei Foundation, the BTA is partnering with Niagara University to delivery Cultural Tourism Training to Western New York culturals beginning in 2007.
Niagara University will deliver Customer Service and Cultural Concierge training components concurrently with the BTA Tourism Pro modules to assist with Cultural Tourism product and service development. Training will be provided in small class settings, allowing partners to build their professional development networks and put their learnings into practice upon return to the workplace.
We will also provide a variety of on-line training and follow-up resources to our industry partners, set new standards and performance measurements for participants, and report on the progress and improvements being made at a site and community level.
This section will also include training recommendations by our members and contact information for those organizations offering new and innovative training in the U.S. and Canada.
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November 7 to 9, 2010: 2010 Ontario Tourism Summit at the Deerhurst Resort, Huntsville Ontario - Bonus complimentary transportation from Toronto (limited space and conditions apply) - click here for details
August 20, 2010: From U.S. Commercial Service: Resources for Going Global: click here
Below are upcoming U.S. Commercial Service initiatives designed to connect you to business opportunities around the world.
1) Webinar Series: Census' Foreign Trade Regulations (in English and Spanish)
2) Seminar: Complying with U.S. Export Controls
3) Event: Expo Rebuild Chile International
4) Event: 5th Annual International Trade Conference - Hot Market Watch: Selling to Brazil, China and India
5) Commercial News USA Offers 50% Discount and Free Spanish Translation
6) Nominations Open for 2011 Exporter of the Year Awards
October 20, 2010: World Trade Celebration 2010 "Driving Growth with a Taste for Trade" - Buffalo, NY click here for details
October 19 - 21, 2010: The American Society for Quality Buffalo Section is offering generous discounts to nonprofits for the local 2010 Lean Six Sigma conference on October 19 to 21 at the Millenium Hotel in Buffalo, New York.. Click here for details.
October 13 - 15, 2010: 2010 TTRA Canada Conference "Research on the Road to Discovery" in Quebec City - click here for details
October 6, 2010: The U.S. Department of Commerce, Buffalo & Rochester Export Assistance Centers present: “Doing Business in the BIC Countries – Brazil, India, China” – click here for details
October 5 & 6, 2010: Cultural & Heritage Symposium hosted by Centennial College, Culture and Heritage Institute click here for more information
From U.S. Commercial Service: Resources for Going Global:
Below are upcoming U.S. Commercial Service initiatives designed to connect you to business opportunities around the world. Click here to view all.
1) Event: 5th Annual International Trade Conference - Hot Market Watch: Selling to Brazil, China and India
2) Event: The Americas Business Trade Mission to Mexico
3) Event: Boost Your Service Exports by Connecting with Chinese Investors
4) Export Promotion Magazine Offers 50% Discount for New Advertisers
Mark your Calendars! The Ontario Motor Coach Association and the Buffalo Niagara Convention & Visitors Bureau report that Buffalo, New York has been chosen to host OMCA's 2012 Conference and Marketplace on October 21 - 24, 2012. Click here for more information.
October 12, 2010: From the Center for Student Leadership & Community Engagement: “Community Engagement Fair” Click here more information.
September 23, 2010: WNY Grantmaker / Grantseeker Conference: "The Sustainability Formula" - How Nonprofit Organizations Can Thrive in the Emerging Economy - click here for details
September 18, 2010: free War of 1812 Historic Clothing Workshop hosted by Old Fort Niagara. Click here for details and to register.
September 16, 2010: Healthy & Sustainable Tree Production Workshop click here
September 15, 2010: ECIDA Global Trade Seminar "The Basics of International Traffic in Arms Regulations (ITAR)" (free) - click here for details
September 15, 2010: World Trade Center Buffalo Niagara: "Entering Brazil: A Case Study" part of the WTCBN 2010 Traders Series click here for details
September 14, 2010: Measuring and Enhancing Services Trade Data and Information Conference September 14, 2010 in Washington, DC click here (from OTTI - Office of Travel & Tourism Industries)
September 12, 2010: Vineland Research and Innovation Centre and Master Gardeners of Ontario Present an Educational Short Course click here
September 9, 2010: "Enhancing Your Export Finance Strategy", Buffalo, New York - click here for details and registration
United Way of Buffalo & Erie County - Non-Profit Training - no new offers at this time
Niagara University - Non-Profit Professional Development Series - click here for more details.
Niagara University - Hospitality Training & Research Center - "Impacting Arts & Culture"
Niagara University through the Hospitality Training & Research Center is the lead organization in Impacting Arts & Culture. The Binational Tourism Alliance is a key collaborative partner in this initiative.
The Hospitality Training & Research Center delivers practical hands-on information to staff and management that will build a team focused on good customer service.
The seminars address areas where customer service challenges exist, provide tools so both the internal and external challenges faced will decrease in either severity and/or frequency.
The goals of this initiative are as follows: for more information and registration, click here
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