“TOURISM PRO” TRAINING

Tailored for Your Operation – Delivered at Your Site

A workshop series for small business operators, arts, cultural, & heritage organizations interested in improving their operational strengths and utilizing tourism to grow and sustain their operations.

v  Designed to build operational capacity, tourism understanding and help grow your overall operation

v  Gain valuable insight and tips from “best practices” of tourism and cultural industry professionals

v  Share your experiences with colleagues and learn tools of the trade in a small personalized group setting

v  Practical “Just In Time” training toolkit format, with web-based, downloadable forms that you can put into practice immediately

v  Easy to use checklists, templates and examples to help you develop effective processes in your own work setting

v  Industry networking and support-system development throughout the training

v  Alternative and ongoing training resources and methods that support the sessions

v  Recognition of professional skills development through official training certification

Focusing on Tourism & Business Basics

Step One:  The Tourism Basics Assessment

-       a private meeting arranged to review your current operation

Step Two:  Determining the Need for More Training

-       based upon the results of your assessment consultation

-       development of a plan that works best for you and your organization

-       includes Tourism Pro options as well as other Training Agency recommendations

-       examples include:  Business Planning, Customer Research, Customer Service, Communications, Public Relations & Marketing

Proposal Writing, Festival & Event Development, and Tracking Your Success

Accessible, Effective, Economical Professional Development

·         2 to 4 hour long, interactive sessions

·         Comfortable, on-site settings

·         Respectful of the knowledge and expertise you already have

·         Current local and binational tourism industry research and information provided as part of this process

·         Skills-oriented topics and ideas allow you to implement changes immediately           

·         Additional resources and contacts provided to support your ongoing business needs

·         Certification process to acknowledge your own, and your organizational, investment and commitment to professional development

·         Reasonably priced, to ensure accessibility for everyone in your organization – staff, volunteers and board members